Privacy Policy
Last updated: March 1, 2026
1. Information We Collect
We collect information you provide directly when you register an account, make a booking, or contact us. This includes:
- Name, email address, and phone number
- Account credentials (your password is stored in hashed form — we cannot read it)
- Booking details including event selections, dates, and responses to event questions
- Payment information processed on your behalf by Razorpay — we do not store raw card data
- Usage data such as browser type, IP address, and pages visited
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Process bookings and payments
- Send booking confirmations, reminders, and transactional emails
- Enable organisers to communicate with you about their events
- Improve and operate the platform
- Comply with legal obligations
3. Sharing of Information
We do not sell your personal information. We share your data only in the following circumstances:
- With event organisers — when you book an event, the organiser receives your name, email, and booking details.
- With payment processors — Razorpay processes payments on our platform subject to their own privacy policy.
- With Google — if you connect your Google account, Calendar and Meet integrations are managed via Google's OAuth services.
- For legal compliance — when required by law or to protect our rights.
4. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and data by contacting us. Certain information may be retained for legal or accounting purposes after account deletion.
5. Security
We implement industry-standard security measures including HTTPS encryption, hashed passwords, and access controls. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account.
6. Cookies
We use cookies and similar tracking technologies to maintain your session, remember your preferences (such as dark mode), and analyse platform usage. You can control cookies through your browser settings, though disabling cookies may affect platform functionality.
7. Third-Party Links
The platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their respective privacy policies.
8. Children's Privacy
Our platform is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us for prompt removal.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent where processing is based on consent
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at the address below.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the platform after changes are posted constitutes your acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at support@insanedev.in.